Chatbot
On a daily basis we interact with a lot of chatbots. Every business organisation uses them to answer the user queries when they are not present. It acts as the representative of the organisation or service. They offer personalised support to the organisation in various forms like user handling, lead generation, etc.
We create chatbots that help you increase and expand your business. To know more, mail your requirements to info@prudas.com
Chatbot development services
Do you know that chatbots too have personalities? Shocked, but it is true, yes, they have as they are backed up by artificial intelligence. They can learn and recognise behaviours like human beings. We offer the following chatbot development services:
Multilingual Chatbots
Personalisation is the key to generate more revenue as well as attract more clients. We create multi- lingual chatbots that can help you to reach out to your target audience speaking in a particular language other than English or Hindi.
Integrations
We also offer integrations with various platforms like slack, twitter, whatsapp, messenger, etc to facilitate you to interact with your targeted users on any platform you want.
Analytics
We have powered our bots with various analytics and conversion data to make them effective. They help the businesses to provide services and solutions as per customer’s choices and preferences.
Maintenance and support
We understand that softwares needs maintenance at regular intervals. We provide regular maintenance and support for our chatbots.
Our Development Process
We follow this process for Chatbot development:
Requirement Analysis
When a query comes to us our team analyses the purpose, the reason, target segment, business objectives behind development of chatbot. According to that our consultant suggests which type of bot the client requires.
When a query comes to us our team analyses the purpose, the reason, target segment, business objectives behind development of chatbot. According to that our consultant suggests which type of bot the client requires.
Flow Design
At this stage our design team takes the charge and designs how the bot will feature, its conversational tone, personality and the context.
At this stage our design team takes the charge and designs how the bot will feature, its conversational tone, personality and the context.
Integration
At this step, it will be decided on which system the chatbot will be integrated. We provide streamlined integration with CRMs, websites, and other data analytics tools to make the workflow automated.
At this step, it will be decided on which system the chatbot will be integrated. We provide streamlined integration with CRMs, websites, and other data analytics tools to make the workflow automated.
Training and Testing
After the development and integration of the bot, it is tested for any errors, whether it can respond properly or not. If any glitches are found, they are rectified. Bot is rerun and checked again.
After the development and integration of the bot, it is tested for any errors, whether it can respond properly or not. If any glitches are found, they are rectified. Bot is rerun and checked again.
Deployment
At this step the bot will be released for usage.
At this step the bot will be released for usage.
Optimisation
After the deployment, the activity of the bot is monitored and if something doesn’t work it is optimized.
After the deployment, the activity of the bot is monitored and if something doesn’t work it is optimized.
